Privacy Policy

For Transparency reasons we will publish your name and town of residence on the Entry List of the competitions you enter. This list will be available to be requested by any entrant of the competition.

Introduction

When you visit our website and use our services you are trusting us with your personal information which we take very seriously. As such, Elevate Equestrian Giveaways (“company”, “we”, “us”, or “our”) are committed to protecting your personal information and your right to privacy.

This privacy policy will inform you as to how we process and look after your personal data when you visit our website (regardless of where you visit it from).

It also tells you about your privacy rights and how the law protects you.

If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

This website is not intended for persons under 18 years of age and as such, we do not knowingly collect data relating to children.

Purpose of this Privacy Policy

In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. Reading this privacy policy carefully will help you to make informed decisions about sharing your personal information with us.

This privacy policy applies to all information collected through our website, our Social Media pages and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”).

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Table of Content

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. Will Your Information Be Shared With Anyone?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. How Long Do We Keep Your Information?
  6. How Do We Keep Your Information Safe?
  7. What Are Your Privacy Rights?
  8. Do We Make Updates to this Policy?
  9. How Can You Contact Us About This Policy?
  10. How to Complain?

1. What Information Do We Collect?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information that you give to us as part of this process. Typically, this will include the following:

Identity Data

Your title, name, date of birth, address, email address and telephone number.

Financial Data

Bank account and payment card details as well as billing address. NOTE: All payment data is stored by our payment processor, and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Transaction Data

Details about payments to and from you and other details of products and services you have purchased from us.

Usage Data

Information about how you use our website, products, and services.

Marketing and Communications Data

Your preferences in receiving marketing from us and our third parties and your communication preferences.

Technical Data

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email Marketing

With your permission, we may send you emails about our store, new products and other updates.

In addition to the information which you give to us (outlined above), we may collect information from other sources. This means that we may collect limited data from public databases, marketing partners, social media platforms, and other outside sources. Examples of the information we receive from other sources include social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

2. How Do We Use Your Information?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase we use the information for that specific reason. We need to do this to carry out our part of the contract we have formed (“Contractual”).

Having provided the data, we imply that you consent to our collecting it and using it for the purpose of carrying out the transaction, including contacting you if we need to do so.

We will keep a database of all transactions that have taken place on our site, as well as who the winners where. This is for Business Purposes and sometimes a Legal and Contractual basis. We assume consent to doing this upon the contract being formed.

As stated in our Terms and Conditions, we will publish the name and hometown of the winners along with a picture of them if one is provided. This is for Business Purposes as well as a Legal Basis. If a photo is provided (which you have a right to refuse to do), then Consent to publish it will be assumed.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by going to the “CONTACT US” page.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

Compliance with LawsWe may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal RightsWe may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Other UsersWhen you share personal information (for example, by posting comments, contributions or other content to the Sites) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity. If you interact with other users of our Sites and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites, and view your profile.

4. Do We Use Cookies and Other Tracking Technologies?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small text file that can be stored on your computer’s hard drive. It may be stored and updated at various times as you access the website. Each time you visit the website, the server may deliver certain customised information to your computer based on the data stored in your cookie. This allows us to tailor the service to your preferences. You are not obliged to accept a cookie and you may modify your browser so it will not accept cookies. If you do not want to accept cookies please use the help tools provided with your internet browser to find out how to achieve this. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. We never use cookies to retrieve information from your computer that was not originally contained in the cookie.

We use cookies and IP addresses for system administration and to monitor aggregate non-personalised information (such as anonymous statistics related to the take-up or use of services, or to patterns of browsing). Certain non-personal information about users is recorded by the standard operation of our internet servers. Examples of this include the type of browsers being used, their operating system and the domain names (not e-mail addresses) of users. Because we use privacy neutral cookies we do not seek to obtain consent from users for any cookies used on our website.

We use the following cookies:

A) Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

B) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

C) Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

D) Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.
By continuing to browse the site, you are agreeing to our use of cookies.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

6. How Do We Keep Your Information Safe?

To protect your personal data, we take reasonable precautions and follow industry best practice to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

7. What Are Your Privacy Rights?

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing

You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please use the “CONTACT US” page to let us know if you wish to make a request.

8. Do We Make Updates to this Policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. How Can You Contact Us About This Policy?

Elevate Equestrian Giveaways has appointed Emily Chadwick to be its representative. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please use the “CONTACT US” page to let us know.